Frequently Asked Questions
Most customers receive theirs within 6–12 business days, with 3 tracking updates along the way. We ship from the closest location available to get it to you faster.
No — we currently cover all customs fees and import tariffs for you — but we can’t guarantee how long this policy will last, especially with rising shipping and import costs. Order now to lock in today’s price.
Yes — that's the whole point. It holds a full day in 16 pockets: a 15.6" laptop, 2 bottles, diapers and wipes, a 40oz water bottle, a change of clothes, snacks, plus your wallet, keys and phone — and still zips shut. It expands wide-open so you can see it all at a glance.
In seconds. Carry it as a tote by the handles, pull out the hidden straps to wear it as a backpack when your hands are full, or clip on the long strap for a crossbody. Same bag, no unpacking.
Completely. two bags for the price of one, shipped together. Choose two colors, or keep one and gift the other.
Yes. There's a padded sleeve sized for laptops up to 15.6", with plenty of room left for the rest of your day.
A durable, water-resistant fabric that shrugs off spills and light rain. To clean, wipe it with a damp cloth and mild soap. We don't recommend machine washing or soaking.
Carry it for 90 days. If it's not the one bag that simplifies your day, contact us for a full refund. We want you to love it or send it back.
It's one of the most-gifted bags we make — perfect for baby showers. With the BOGO, keep one and gift the other, or pick two colors so you both get one.
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