Frequently Asked Questions
Most customers receive theirs within 6–12 business days, with 3 tracking updates along the way. We ship from the closest location available to get it to you faster.
No — we currently cover all customs fees and import tariffs for you — but we can’t guarantee how long this policy will last, especially with rising shipping and import costs. Order now to lock in today’s price.
No zipper — Lumelle uses a spring snap frame hidden in the hem that pops open wide and closes with one gentle squeeze.
No — once you hear the click, nothing gets out.
Completely. Three bags for the price of one, shipped together. Choose three colors, or keep one and gift the others.
Your full makeup and skincare routine: foundation, brushes, palettes, serums and more — and it opens flat so you see everything at once.
The spring frame is built to open and close smoothly, day after day — and you’re covered by our 2 years guarantee.
Carry it for 90 days. If it's not the one bag that simplifies your day, contact us for a full refund. We want you to love it or send it back.
It's one of the most-gifted bags we make — perfect for your mom, sister, or best friend. With our Buy 1, Get 2 Free offer, keep one and gift the others. Pick three colors so you each get one.
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